Frequently Asked Questions

 

Covid 19

What precautions are you taking?

There are multiple precautions we have put in place here at Dax Entertainment.

  • Temperature checks - every team member gets there temperature checked before heading out to an event. If anyone is above average, they are sent home and replaced immediately.
  • Masks - all team members are required to wear masks during setup, event and strike.
  • Equipment Sanitation - microphones will be sanitized before use, and in-between speakers. We leave microphones on stands to limit touching.
  • Hand sanitizer - our team will have hand sanitizer on site, and will apply throughout the event.
  • Hand washing - our team will wash their hands constantly throughout the event. After setup, speeches, handling microphones and strike.
  • Social Distance - our team will keep guest interaction at a six foot minimum. We will mark six feet from our stations with tape.
  • Song requests - guests/visitors can request songs via cell phone and do not need to come close to our team or DJ.
  • Photo booths - until further notice, we will NOT be providing props with our photo booths. Attendants will be wearing gloves and will operate the booth for the guests. Guests will not need to touch anything.

General

Where are you located?

Santa Rosa, California

Can you supply us with references?

Yes. Please see our testimonial page and social media pages such as Facebook, Google, Alignable and Yelp.

Music

What kind of music do you play?

We have a very wide selection of music. See the music section  for more information.

Can you explain what the meanings are to remix, re-drum, etc.?

Bootleg: Taking an original song via the original arrangement (or) using a separated instrumental/acapella and associating it with a previously unrelated song or arrangement often including new percussion, effects and underlying production.

Mashup: Taking a vocal from one song and blending it IN KEY with a different song instrumental without any production elements involved.

Re-Drum/Club Mix: Taking the original song and simply adding previously non-existent drum patterns and syncopations to enhance the energy of a song.

Edit: Changing the original song structure to fit the DJ's preference. In the EDM world, this can also be interpreted as taking a breakdown of one song and then changing the original drop with a new drop of the editors preference. This can also apply to acapella in/out tools often used by mix show DJ's for smoother song transitions.

Party Break: A compilation of wordplay, lyrical highlights and dance influencing elements from one or multiple songs combined and edited into one arrangement based on a theme.

Remix: This is the complete re-thinking of an existing song only using the most familiar elements to recreate the energy and genre in a new way based on the producers preference. This includes new instrumentation, percussion, and composition. Usually only the core melody and vocal will be used in a REMIX. 

Important note: It is very important to the music community that the use of the word "Remix" on anything but an actual remix is unacceptable. Site your sources and give credit where credit is due in the meta-tags of the Mp3's you send out onto the internet.

Event Booking, Pricing, & Payment

How far in advance do I need to book your services?

It is good to book us at least one year to two years in advance. The date of your event is the most important.

Do you charge extra for equipment set-up and breakdown time?

It depends on the type of event. Please contact us for a consultation.

What if my event goes into overtime?

We charge by the hour or any portion thereof.

Presentation

Do you provide your own table covers?

We do provide our own table covers, along with Tri-pod covers, pole covers, etc. All covers are the color black and pass NFPA 701 (Fire Code Test).

Is your pipe and drape flame resistance?

All of our pipe and drape is flame resistance. See our certificate here.

Lighting

Can you provide exact color matching?

Yes, we can. If you tell us what color # you want we have access to it. If you'd like to view a list of swatches please download the LEE Swatch Book for iPhone or Android.

Video

Questions Coming Soon

Stay tuned.

Livestreaming: Virtual Party

What is the best way for a guest to prepare for a virtual party?

Here is a guideline document for you to read over and prepare for a virtual party.

Livestreaming: Corporate/Auction

Do we need to do rehearsal before a livestream event?

While we always go through a technical rehearsal before each event, we highly recommend a full event rehearsal with any on camera presenter or virtual speaker.

Can we include live auctioning into a live streamed event?

The format of the live stream will come down to what company you are signed up with to run your auction. Two companies that allow us to embedd a live stream into the auction are  Auctria and Givergy. To see an example demo video of this click here. To see what the website can look like click here.

Can you handle the auction side of the event?

No, we do not setup the auction site. You will need to contact Auctria and Givergy to setup an account with them along with uploading the auction items. You will also need to take care of registration and credit cards, etc. The only thing we will need is access to your account so we can embed into the livestream.

Can you upload auction items for us if we setup the account?

Yes, we can do this for you if you'd like us to handle it.

What information would you need about the auction items if we want your team to upload items to our account?

We would need the following info about each auction item from you. Picture (1920x1080 high resolution), value of item, starting bid, incrimental amount, description of item, bullet points, donors name of item.

Can we include our own video for the livestream?

Yes, if you are going to do your own video production we'll need your videos to follow these specs. 1920x1080 @ 29.97P. Prores 4:2:2 or H.264 Mbs CBR.

How can we interact with a crowd during a live streamed event?

We can embed interactive tools so your guests can keep engaged such as Poll Everywhere, Slido or Cbox. We can customize and embed this into the live stream event for you.

Can we play any songs while live streaming?

No, due to copyright infringement we have to play royalty free music only otherwise social media sites will shut down the live stream feed. Youtube, Facebook and others are very strict about this.

Where can we find royalty free music?

There are a number of sites that we can buy royalty free music from. With our live streaming packages we provide unlimited royalty free music. Feel free to browse the site here. We've also made premade playlists for you. Click below to hear the playlist.

Can a band perform during the livestream?

Yes, cover bands can perform during the livestream. It is highly unlikely that it will get flagged during the livestream but that doesn't mean it can't happen. Secondly, this doesn't mean it won't be flagged later if you upload your livestream event to your social media sites such as YouTube, Facebook, etc.

Special Effects: Low Lying Fog

Is the low lying fog continuous output?

Sadly no, once we drop the dry ice into the boiling water the output is only 1 to 2 minutes. We then have to reheat the water to a boiling temperature which takes about 30 min to an hour before we can do another blast.

Special Effects: Cryo Jets

What are Cryo Jets?

Theatrical smoke and fog, also known as special effect smoke, fog or haze, is a category of atmospheric effects used in the entertainment industry. The use of fog can be found throughout motion picture and television productions, live theatre, concerts, nightclubs, amusement and theme parks and even in video arcades and similar venues. These atmospheric effects are used for creating special effects, to make lighting effects more visable and to create a specific sense of mood or atmosphere. If an individual is at an entertainment venue and beams of light are visible cutting across the room, that most likely means smoke or fog is being used. Theatrical smoke and fog are indispensable in creating visible mid-air laser effects to entertain audiences.

Can a guest spray the Cryo Blaster?

No, and the reason being is for safety. Our staff have been trained to use these effects and as much as they are fun they are not toys.

How long will the tanks last?

High pressure has approximately 45-55 seconds of effect with the single cryo jets and approximately 1.25 minutes with the handheld cryo blasters. Dewar tanks have approximately 8 times more effect than the 50lb siphon tank. The average blast is 2-3 seconds.

Can it cool down an area?

Yes! 25-40% when the effect is running.

How high do the plumes of fog travel?

They are affected by humidity. The more the humidity, the better the white cloud of fog. Normally at least 20 to 30 feet but when in a crowded atmosphere once there are hundreds of people dancing, the humidity will increase and give you more of a cloud.

Can Cryo Jets set off fire alarms?

No. They will not set off smoke detectors or fire alarms. When properly installed more than a few feet away from a direct blast into a smoke alarm, the rapidly evaporating C02 will not set off smoke alarms. This super cold visual effect is used by hundreds of nightclubs and production companies around the world and we have yet to hear of one setting off a smoke alarm when used as instructed. We even had a fire department test it and you can watch the full video here.

Special Effects: Confetti Cannons

What types of confetti do you offer

We offer tissue confetti, neon tissue confetti, tissue streamers, metallic confetti, metallic glitter confetti, metallic streamer, specialty shapes and water-soluble confetti. See our full list and pictures of all confetti options .

How many pounds should we do per blast?

In order to get a good effect per blast, we recommend at least a minimum of 1 pound per blast per cannon.

Is your confetti flame resistant?

All confetti is flame resistant and color safe. You can view our fire retardant certs for the paper and metallic confetti.

What is the size of each confetti piece?

All standard tissue and metallic rectangle confetti is an average size of .75" x 2". Each streamer sleeve is 1/4 lb and contains 32 streamers approximately 16' in length and measures 1"x20". Four sleeves is approximately 1 lb.

What are tissue/metallic streamers?

Streamers shoot further through the air than tissue confetti and will soar over your audience - whether you're in a ballroom, a staduium, or any other venue. Our streamers are sold in sleeves, making for an easy, efficient loading process and make for an easy cleanup. Less mess, same fun! Each sleeve contains 32 tightly-packed 16' streamers and measure 1" x 20". Each sleeve is 1/4lb and contains 32 streamers. 4 sleeves = 1lb.

Do you offer water-soluble confetti?

All tissue confetti is naturally biodegradable, earth-friendly and safe to use outdoors. We do provide white water-soluble rice paper confetti. Rice paper confetti is water-soluble, meaning it will dissolve in water. This makes it perfect for outdoor use. ***Please note – the dissolving process is not instant and does take a lot of water and agitation. The rice paper confetti is also slightly thinner than typical tissues confetti, meaning you get more individual pieces of confetti per pound than you would in one pound standard bulk confetti.

Special Effects: Foam Cannons

Where can we have foam events?

We can setup on grass, blacktop, fake turf (best area) or anywhere else you don't mind having water and foam.

Is the foam slippery?

Once the foam concentrate is properly mixed with water, it has the similar viscosity as water.

Will foam machines make the floor wet?

Yes, it has water, and water will make your floor wet. Our solutions are the driest foam in the industry. If some say that their foam is dry foam, it is untrue. You cannot have foam without water.

Do our foam guests get wet?

They do get wet. All foam parties are wet. How wet depends on how long they play in the foam.

How long will the foam last?

It all depends on how many people play in the foam. As more people play in the foam, they break the bubbles. But usually, if foam is untouched, it can last for hours.

At the end of the night, what happens to the foam?

If you let the foam dry out, it will turn to a powder that can be swept up. It does not leave any sticky residue. Depending on the amount of water and foam you use, you can have left over water on the floor, which can be mopped, shop-vac'd, or left to dry.

Does the foam hurt your eyes or skin?

Our foam fluid does not hurt your eyes or your skin. We don't recommend you putting the foam intentionally in your eyes of course. It is non-allergenic, non-staining, non-irritating, non-toxic, biodegradable and harmless to grass/plants. It is safe for all ages.

What happens if I get the foam in my mouth and swallow it?

We don’t recommend you intentionally eating the foam, but it won’t make you sick if swallowed. It just won’t taste good.

How long does 50 gallons of foam last running through the Foam Machine?

Depending on the size of the pump, on average it will last approximately 30-40 minutes. Remember a mixture of 1 gallon of foam fluid makes 100 gallons of foam.

How much foam does the Foam Cannon Machine make?

The foam cannon makes the same amount of foam as the other foam machines, it makes it appear to stack less while covering more area.

How do you contain the Foam?

There are many ways to contain the foam. Some ways are by using an inflatable foam pit to contain the foam, building a containment area, using the dance floor or just by using a nice grassy or blacktop area to contain the foam. You'll want to have the area sectioned off with staff/adults to let one group in at a time. I.e. a jump house. Maybe 10 to 15 people in at a time.

What if it's a windy day?

We'll need to setup in an area where hopefully there is no wind. If there is we try to setup where the wind blows the foam in the direction of the area we have roped off.

Do you come with hoses to get access to water?

Yes, we bring our own hoses. All we need is access to a water spigot with good water pressure.

What kind of events has foam been used for lately?

Foam has been traditionally used for nightclubs. Lately foam has been used at company picnics as the main attraction, college promotions, birthdays, summer camps, and even high school homecomings. All ages loves to play in foam.

Does the foam hurt the lawn or trees?

All our foam solutions are biodegradable, eco-friendly and when mixed properly will not harm any living thing.

Do you need to carry any special permits to use the foam?

In all of our years we have not found a city ordnance that requires any kind of permit. If you are concerned, please check with your local municipality.

Do you have a Material Data Safety sheet on file?

Yes we do. View it here.

Special Effects: Paint Cannons

How much paint launches per blast?

Each cannon blasts up to 1.5 galloons per second.

How far does the paint blast out of the cannon?

It blasts anywhere from 30 to 75 feet.

What neon paint colors do you offer?

Yellow, Pink, Green, Red, Blue, Orange, Purple/Violet, UV White

Does your neon paint glow in the dark?

Yes, our neon paint has UV additives that give the paint a bright glow in "black light" settings.

Is the paint washable?

Yes, our neon paint is washable from the skin and most clothing. Our paint was designed to wash off of skin, hair and many materials. However it will leave mild stains on certain porous materials (such as white T-Shirts) and most of the users love keeping their T-Shirts as souvenirs.

What is the paint made of and is it safe?

Yes, it conforms to standards and have been used for decades on people without incident. Our paint is water based, non-toxic, non-allergenic, and reactive to UV light. View the full material data safety sheet here .

Special Effects: T-Shirt Cannon

How do I wrap T-shirts for the T-shirt cannon?

We have step by step instructions of what to do. Please view our tutorial video here.

Photo Booth

What size area do you need for the photo booth?

At least a 12' by 12' space.

Photography

Questions Coming Soon

Stay tuned.

Videography

Questions Coming Soon

Stay tuned.

Step & Repeat Backdrops

Can we order custom step and repeats and backdrops from you?

Yes, we provide custom backdrops, stands and more!

What kind of files should I upload?

Please send the highest-resolution files you have. Ideally, please send vector .eps files with created outlines. Any other files are fine as long as the resolution is good.

How do you know if the resolution is good?

The logo/image should be at least 72 dpi resolution at the full size it will be displayed on the backdrop (this can vary around 9" - 20" wide).

Red Carpet

What lengths of red carpet do you offer?

We offer 10', 20', 30', 40' and 50' lengths.

What's the width of your red carpet?

The width on all of our red carpets are 4'.

Can you provide stanchions and velvet rope?

Yes we can. we have stainless steel and brass stanchions with red velvet rope.

Can you provide other colors of red carpet?

Yes we can. We can special order a variety of colors for you.

Pool Floats

What's the best size to order?

4'x4' is the frequent size we see ordered as it is cost efective.

What's the average size ordered?

We make pool floats out of 4'x8' foam boards so we tend to keep the floats within that size but we can always connect pieces and it depends on if each letter is separate or if it's one solid piece.

What options cost more?

It's cheaper if it's one solid piece. More expensive if it's individual letters all fastended together with clear acrylic in the back. Keep in mind the longer the pool float the more shipping will be too as it has to be shipped in a very long box. On average it is about $159 to ship a pool float with certain dimensions.

Store

Questions?

Coming Soon!

Other

Do you have liability insurance?

Yes we have liability insurance.

Can you provide “additional insured” insurance certificate?

Yes, we can add any venue as an additional insured.