Frequently Asked Questions

 

General Questions

Where are you located?

Santa Rosa, California

Can you supply us with references?

Yes. Please see our testimonial page and Yelp page.

Music Questions

What kind of music do you play?

We have a very wide selection of music. See the music section  for more information.

Event Booking, Pricing, & Payment Questions

How far in advance do I need to book your services?

It is good to book us at least 6 to 12 months in advance. The date of your event is the most important.

Do you charge extra for equipment set-up and breakdown time?

It depends on the type of event. Please contact us for a consultation.

What if my event goes into overtime?

We charge by the hour or any portion thereof.

Presentation

Do you provide your own table covers?

We do provide our own table covers, along with Tri-pod covers, pole covers, etc. All covers are the color black and pass NFPA 701 (Fire Code Test).

Special Effects: Cryo Jets

What are Cryo Jets?

Theatrical smoke and fog, also known as special effect smoke, fog or haze, is a category of atmospheric effects used in the entertainment industry. The use of fog can be found throughout motion picture and television productions, live theatre, concerts, nightclubs, amusement and theme parks and even in video arcades and similar venues. These atmospheric effects are used for creating special effects, to make lighting effects more visable and to create a specific sense of mood or atmosphere. If an individual is at an entertainment venue and beams of light are visible cutting across the room, that most likely means smoke or fog is being used. Theatrical smoke and fog are indispensable in creating visible mid-air laser effects to entertain audiences.

Can a guest spray the Cryo Blaster?

No, and the reason being is for safety. Our staff have been trained to use these effects and as much as they are fun they are not toys.

How long will the tanks last?

High pressure has approximately 45-55 seconds of effect with the single cryo jets and approximately 1.25 minutes with the handheld cryo blasters. Dewar tanks have approximately 8 times more effect than the 50lb siphon tank. The average blast is 2-3 seconds.

Can it cool down an area?

Yes! 25-40% when the effect is running.

How high do the plumes of fog travel?

They are affected by humidity. The more the humidity, the better the white cloud of fog. Normally at least 20 to 30 feet but when in a crowded atmosphere once there are hundreds of people dancing, the humidity will increase and give you more of a cloud.

Can Cryo Jets set off fire alarms?

No. They will not set off smoke detectors or fire alarms. When properly installed more than a few feet away from a direct blast into a smoke alarm, the rapidly evaporating C02 will not set off smoke alarms. This super cold visual effect is used by hundreds of nightclubs and production companies around the world and we have yet to hear of one setting off a smoke alarm when used as instructed. We even had a fire department test it and you can watch the full video here.

Special Effects: Foam Cannons

Is the foam slippery?

Once the foam concentrate is properly mixed with water, it has the similar viscosity as water.

Will foam machines make the floor wet?

Yes, it has water, and water will make your floor wet. Our solutions are the driest foam in the industry. If some say that their foam is dry foam, it is untrue. You cannot have foam without water.

Do our foam guests get wet?

They do get wet. All foam parties are wet. How wet depends on how long they play in the foam.

How long will the foam last?

It all depends on how many people play in the foam. As more people play in the foam, they break the bubbles. But usually, if foam is untouched, it can last for hours.

At the end of the night, what happens to the foam?

If you let the foam dry out, it will turn to a powder that can be swept up. It does not leave any sticky residue. Depending on the amount of water and foam you use, you can have left over water on the floor, which can be mopped, shop-vac'd, or left to dry.

Does the foam hurt your eyes or skin?

Our foam fluid does not hurt your eyes or your skin. It is non-allergenic, non-staining, non-irritating, non-toxic, biodegradable and harmless to grass/plants. It is safe for all ages.

What happens if I get the foam in my mouth and swallow it?

We don’t recommend you intentionally eating the foam, but it won’t make you sick if swallowed. It just won’t taste good.

How long does 50 gallons of foam last running through the Foam Machine?

Depending on the size of the pump, on average it will last approximately 30-40 minutes. Remember a mixture of 1 gallon of foam fluid makes 100 gallons of foam.

How much foam does the Foam Cannon Machine make?

The foam cannon makes the same amount of foam as the other foam machines, it makes it appear to stack less while covering more area.

How do you contain the Foam?

There are many ways to contain the foam. Some ways are by using an inflatable foam pit to contain the foam, building a containment area, using the dance floor or just by using a nice grassy area to contain the foam.

What kind of events has foam been used for lately?

Foam has been traditionally used for nightclubs. Lately foam has been used at company picnics as the main attraction, college promotions, birthdays, summer camps, and even high school homecomings. All ages loves to play in foam.

Does the foam hurt the lawn or trees?

All our foam solutions are biodegradable, eco-friendly and when mixed properly will not harm any living thing.

Do you need to carry any special permits to use the foam?

In all of our years we have not found a city ordnance that requires any kind of permit. If you are concerned, please check with your local municipality.

Do you have a Material Data Safety sheet on file?

Yes we do.

Other Questions

Do you have liability insurance?

Yes we have liability insurance.

Can you provide “additional insured” insurance certificate?

Yes, we can add any venue as an additional insured.